Use this app in your MFA implementation to increase security while driving a better user experience.
Salesforce products support several types of strong verification methods to satisfy your business and user requirements.
The admin at the partner organization says he has no options available to him to change my settings, and my home organization admin has confirmed that as far as he can tell, everything is set up properly.Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. I changed the default to office phone, but when I logged out of our partner organization and tried to log in again, the 2nd factor was still my cell phone and no other options were available. Went to the account settings where the option to change multi-factor authentication settings was, and Teams sent me to my home organization MFA setup page, where all of my MFA options were already provisioned (office phone, home, mobile, MS Auth). OK, so run out to my car to get the code and run back in to find out that the validity period had expired, tried again several times and finally got in. The problem however showed up later: when I was back in the office, I tried logging into our partner organization again, and this time, it said it had sent a code to my mobile (we can't bring our mobiles into the building where I work), but I had no options to use any of my other MFA options, it could only use my cell phone as the 2nd factor. I was on the road at the time, so I specified my mobile for the 2nd factor, and everything seemed to be fine, I could log in to both organizations' Teams sites and work.
So when when I first logged in, I specified my home organization email and password and then I was prompted to set up MFA. I also work with a second organization who also uses Teams, and they added me to their team with my home organization O365 account, but they also require multi-factor authentication. With my home organization, I have multi-factor authentication that has options to call/text my cell phone, call my home phone, call my office phone, or use Microsoft Authenticator, and I can successfully pick the 2nd factor for whereever I am (in office, home, or on the road with my mobile). I'm using Teams with two different organizations, but a single O365 account.
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